Product support

Clear help. Useful answers.

Start with the setup guide, check the common answers, or contact us with enough information to understand the issue—without sending unnecessary client data.

Set up the Contractor Project System

Follow the guided installation and first-run process, including authorization and the setup test document.

Open the setup guide →

Contact support

Email contact@makersignal.net with “KEXAR Support” in the subject line. Include the product version, the step that failed, and the exact error message.

Email KEXAR support →

Privacy or security question

Do not email passwords, authorization codes, full client files, or unnecessary personal information. Describe the concern and we will request only what is needed.

Report a concern →

Review product policies

Understand the permissions, user responsibilities, license boundaries, and professional-review requirements.

Privacy · Terms

Common questions

Why does Google ask for authorization?

KEXAR needs permission to work with the active KEXAR spreadsheet, create and format the documents you request, save KEXAR-created files in Drive, display its interface, and export created Docs to PDF. See the Privacy Policy for exact use.

Where are generated documents saved?

KEXAR creates or reuses a KEXAR output folder in the user’s Google Drive. The setup wizard creates a test document and displays the folder location when setup completes.

Does KEXAR send documents to clients?

No. KEXAR creates files in the user’s Google account. The user must review the document and decide whether and how to share it.